A. Uncertain Economic Times Call for Unprecedented Leadership
1. Customers can’t afford to make mistakes in selecting suppliers and service providers.
2. Employees facing uncertainty need leaders who help them discover their untapped capabilities.
3. Leaders need to bring their A-Game to work, and even redefine the capacities of their A-Game.
4. Developing superior talent as the ultimate competitive advantage in a recession (and when the economy stabilizes).
5. The Stockdale Principle Revisited-Faith you will ultimately prevail + Confront brutal facts in your current reality.
B. Waking Up To The Elephant in the Room—The Curse of Competence
1. Competence is not an option: How settling for competent performance produces disengaged employees and deadwood.
2. Squandering performance capacity: 25 possible signs of the curse of competence in operation in your organization.
3. The enormous competitive advantage from cultivating top flight talent (especially for small and mid-size companies).
C. Elite Performance Research:
1. Stars aren’t born; they are made through deliberate practice.
2. Elements of deliberate practice- willingness to face discomfort and incompetence in order to continuously improve.
Two types of greatness:
a) greatness by measuring up to industry standards and competitive ranking, and
b) greatness by becoming unrecognizable compared to one’s past history.