sustaining exceptional performance

Sustaining Exceptional Performance

Instead of flashes of brilliance, exceptional performers know how to cause breakthroughs by design under any and all business circumstances. They conceive bold visions, commit to their achievement in spite of apparent risks, and then reliably take action to produce desired results

Five Qualities of an Elite Performer

Anticipative Customer Focus. Peak performers don’t only focus on responding to the needs of today’s customer, but anticipate a customer’s “latent needs” - what the customer would value but has never experienced or would never think to ask for.

Superb Self-Management Skills Translate to Acting With Healthy Disregard for the Unreasonable. Exceptional performers know how to curb the intimidation that comes from setting stretch goals that eclipse past results. They have extraordinary capacity to launch unwavering commitments even in the face of what first appears to require unreasonable effort.

Continuous Learning. The best learners follow consistent practices like recognizing their mental models, engaging in experimentation, and actively seeking out alternative viewpoints.

Value Driven Intrinsic Motivation. Exceptional performers have an unquenchable fire in the belly because their motivation is not dictated by how circumstances are turning out, but stoked by a set of personally inspiring values.

Using a Coach to Gain an Extra Edge. While exceptional performers are masterful self-managers, they know the value of empowering a performance coach when seeking to catapult beyond their past accomplishments.

The qualities discussed in this program come from my 12 years of interviews with qualifiers for corporate recognition events, as well as members of the Million Dollar Round Table and Young Presidents' Organization. More recently I've incorporated decades of elite performance research edited by Dr. Anders Ericsson and popularized by Malcolm Gladwell in Outliers.

This program is ideal for Recognition and Motivational Events where the purpose is to celebrate the honoree's past achievements, and/or prepare for the next challenge-- eclipsing their already exceptional performance.

An organization's exceptional performers not only distinguish themselves through high achievement but become the benchmark for redefining their colleague's sense of what's possible.

"Sustaining Exceptional Performance" is for professionals who've developed their skills to a mastery level and now require powerful self-management strategies to achieve breakthrough results.